Privacy Policy

Last Updated: 27 May 2025

1. Introduction

UNSKIPPED LTD trading as

Fiscal Flow

("Fiscal Flow", "we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard information when you visit https://fiscalflow.co.uk (the "Website") or use our marketing‑services platform (together, the "Services").

This policy is drafted to comply with:

UK General Data Protection Regulation (UK GDPR)Data Protection Act 2018EU General Data Protection Regulation (EU GDPR) where applicablePrivacy and Electronic Communications Regulations 2003 (PECR)

This document is provided for general information only and does not constitute legal advice.

2. Who We Are

Data Controller

UNSKIPPED LTD (trading as Fiscal Flow)

Company No. 14533994

Registered Office: 40 Borrowdale Avenue, Ipswich, England, IP4 2TG

Email:

[email protected]

Tel:

+44 (0)1473 517003

If you have questions about this policy or our privacy practices, email us and mark your message

“FAO Privacy Team.”

3. What Personal Data We Collect

Information you give us

Name, job title and company nameBusiness address, email address, telephone numberAccount credentials (username, password)Marketing preferencesAny content you post or upload (e.g., testimonials)

Information we collect automatically

IP address, browser type and version, operating systemUsage data such as pages viewed, links clicked and interaction timesCookie data (see Section 11)

Information we receive from third parties

Business‑profile data from public directories and lead‑enrichment partnersLimited payment information from our payment processor (we do not store full card numbers)

We do not knowingly collect data about children under 18.

4. How & Why We Use Personal Data

We only use your data when the law allows. Common purposes and legal bases are:

To provide and secure the ServicesLegal basis: performance of a contract & our legitimate interest in service security.To manage billing, payments and refundsLegal basis: performance of a contract & compliance with legal obligations (tax record‑keeping).To deliver guaranteed appointments and leadsLegal basis: performance of a contract.To send service announcements and operational updatesLegal basis: our legitimate interest in keeping users informed.To send marketing communicationsLegal basis: consent (where required) or our legitimate interest in B2B direct marketing.You can opt out at any time (see Section 5).To improve and optimise our Website and campaignsLegal basis: our legitimate interest in analytics and performance.To detect and prevent fraud or unlawful activityLegal basis: our legitimate interest in protecting our business and users.

Where we rely on

consent

, you may withdraw it at any time by emailing us or adjusting your preferences centre.

5. Marketing Communications

We may email existing customers about similar services (“soft opt‑in”).We may email corporate subscribers where we believe the message is relevant to their role.You can unsubscribe at any time via the link in our emails or by contacting us.We never sell your data to third parties for their own marketing.

6. Automated Decision‑Making & Profiling

We automatically score leads and match accounting firms with prospective clients. These processes do

not

have legal or similarly significant effects on individuals. You can request human review of any automated decision that affects you.

7. Sharing Your Data

We share personal data only when necessary, for example:

Service providers (cloud hosting, CRM, analytics, email, payments) under contractProfessional advisers (lawyers, auditors, insurers)Successors in the event of a business sale or restructureAuthorities where required by law or to protect rights

8. International Transfers

Our servers are in the United Kingdom. If we transfer data outside the UK/EEA we use:

Adequacy regulations or decisionsStandard Contractual Clauses or International Data Transfer AgreementsAdditional security measures (e.g., encryption)

9. Data Retention

We keep data only as long as necessary:

Client account data: 6 years after contract endMarketing contact data: until you unsubscribe or it becomes outdatedTechnical logs: 12 months (longer if required for security investigations)

When retention periods expire we delete or anonymise the data.

10. Security Measures

We use appropriate safeguards such as:

Encryption in transit (TLS 1.2+) and at restMulti‑factor authentication for admin accountsLeast‑privilege access controls and periodic reviewsAnnual penetration testing and vulnerability management

11. Cookies

We use first‑party and third‑party cookies to:

Make the Website functionRemember your settingsAnalyse performance (e.g., Google Analytics 4)Measure advertising conversions

You can manage non‑essential cookies through our cookie banner or your browser. For details see our Cookie Policy.

12. Your Rights

Subject to certain conditions, you have the right to:

Access the personal data we hold about youCorrect inaccurate or incomplete dataRequest deletion (“right to be forgotten”)Restrict or object to processingReceive a copy of your data in a portable formatObject to direct marketingContest automated decisions

To exercise your rights, email

[email protected]

. We normally respond within one month. You may also complain to the

Information Commissioner’s Office

(

www.ico.org.uk

) or your local EEA authority.

13. Third‑Party Links

The Website may link to third‑party sites. We are not responsible for their privacy statements. Please read the privacy notice of every site you visit.

14. Changes to This Policy

We review this Privacy Policy regularly. Any changes will appear on this page, and we may notify you by email or via the Website. The “Last Updated” date shows when the policy was last revised.

15. Contact & Complaints

UNSKIPPED LTD (Fiscal Flow)

Attn: Privacy Team

40 Borrowdale Avenue, Ipswich, England, IP4 2TG

Email:

[email protected]

Tel:

+44 (0)1473 517003

If you are unhappy with our response, you can complain to the

Information Commissioner’s Office

at ico.org.uk (+44 303 123 1113) or your local supervisory authority.

© 2025 UNSKIPPED LTD. All rights reserved.